Privacy Notice

Terms & Conditions 

BINDT knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of the British Institute of Non-Destructive Testing (BINDT), including its website, By visiting, you are accepting and consenting to the practices described in this Privacy Policy.

Any personal information provided to or to be gathered by BINDT and is controlled primarily by The British Institute of Non-Destructive Testing,
Midsummer House, Riverside Way, Bedford Road, Northampton NN1 5NX, UK.

The information we learn from customers helps us personalise and continually improve your shopping experience at We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us.

To process your information, we mainly rely on the following legal bases:
Performance of a contract: The use of your information is necessary to perform the contract that you have with us.
Legitimate interests: We may use your information for our legitimate interests, such as to provide you with membership services and benefits, a suitable website experience, emails or newsletters, or to improve and promote our products and services, along with administrative and fraud prevention and detection.
Consent: We may rely on your consent to use the personal information for certain products, such as membership renewal and for direct marketing purposes for information about your membership. You may withdraw your consent at any time.
Please also note:

  • Information about our customers is an important part of our business and we are not in the business of selling it to others.
  • We will not send you marketing material unless you have given us permission to do so.
  • We only retain your data for as long as is necessary to fulfil our obligations to you.
  • Where it is not possible for us to delete your data, we will ensure that appropriate security and organisational measures are in place to protect it.
  • You have the right to request a copy of the information we hold about you. We will provide this information within one month of receiving your request and verifying your identity.
  • You have the right to contact us if you believe your personal information is incorrect, or if you believe we are no longer entitled to use your personal data.
If you have questions about how we use your personal information, please contact us using the details below.

How secure is information about me?
  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We do not reveal credit card numbers when confirming an order. The entire credit card number is transmitted through our secure payment gateway during order processing (PCI DSS level 1 compliant).
  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
If you would like to know what data is held about you by the Institute, click here to download a request form.

See our Cookies Policy for information on how we use cookies on our site.

The British Institute of Non-Destructive Testing
Midsummer House
Riverside Way
Bedford Road
United Kingdom
Tel: +44 (0)1604 438300
Fax: +44 (0)1604 438301

The British Institute of Non-Destructive Testing is a Limited Company (Reg. No. 969051, England) and a Charity (Reg. No. 260666). Registered Office: Midsummer House, Riverside Way, Bedford Road, Northampton NN1 5NX, UK. VAT Reg. No. 581 2105 68