BINDT staff contact guidance
BINDT Secretariat
If you need further information on any aspect of the Institute’s work, the Secretariat’s staff will be happy to help you. To enable you to contact the right person on the Institute Secretariat, the following information is given for your guidance.
| Management | ||||
| Name | ||||
 | David Gilbert, BSc (Hons) CEng FInstNDT MIET, Chief Executive Officer David joined BINDT in 1993 as Editor of the Institute’s journal. He became the Institute’s CEO on 1 January 2018. As head of the Secretariat, he is responsible for all aspects of the running of the Secretariat, the efficient conduct of the Institute and the cost-effective provision of services to the members, as well as medium- and long-term planning for the Institute. As Chief Executive Officer and Company Secretary he is responsible for ensuring that the Institute meets its statutory obligations. | david.gilbert@bindt.org | ||
 | Prinal Shah, Head of Finance & Planning Prinal joined the Institute in 2012 and has responsibilities that include developing short-, medium- and long-term financial plans, financial results and forecasts reporting and compliance oversight of the accounts function. | prinal.shah@bindt.org | ||
| Accounts | ||||
| Name | Email | |||
 | Kaci Everett, Accounts Administrator Kaci joined the Institute in September 2021 as Assistant Accounts Administrator, stepping into the role of Accounts Administrator in August 2022. Her role is to process accounts receivable and accounts payable, perform credit control, reconcile bank accounts and all other accounting duties. Kaci's role is also to support the Head of Finance and Planning to provide accurate, up-to-date and professional financial information. | kaci.everett@bindt.org | ||
| Jay Petts, Assistant Accounts Administrator Jay joined the Institute in October 2022 as Assistant Accounts Administrator. Supporting the Accounts Administrator, his role is to process accounts receivable and accounts payable, perform credit control, reconcile bank accounts and all other accounting duties. | jay.petts@bindt.org | ||
| Technical | ||||
| Name | Email | |||
 | Patrick Boulton, Senior Technical & Certification Engineer Patrick joined the Institutute in October 2014 and provides high-level technical support to all of the Institute’s departments and committees. | patrick.boulton@bindt.org | ||
 | Joe Heigold, Technical & Certification Engineer Joe joined BINDT in September 2023 and works closely with Patrick Boulton and other members of the Technical and Industrial Certification departments, as well as all other departments, especially in the areas of certification, registration, apprenticeships and standards. | joe.heigold@bindt.org | ||
 | Alan Parsons, Technical & Certification Engineer Alan joined the Institute in August 2014 and supports the Institute in all technical and audit matters. | alan.parsons@bindt.org | ||
| Arthur Jones, Examinations & Project Coordinator Arthur joined the Institute in February 2017 and has special responsibility for examinations and the online examinations database. | arthur.jones@bindt.org | ||
| Publishing, Media & Marketing | ||||
| Name | Email | |||
 | Corinne Mackle, Head of Publishing, Media & Marketing and Editor Corinne, who joined the Publishing Department in 2005, is responsible for all aspects of the Institute’s publications, particularly the Institute’s journal, Insight (see Section 5). NDT News, Condition Monitor, the BINDT Yearbook, the Institute’s website, symposia and conference proceedings and promotional material also come under her aegis, as does advertising in all the Institute’s publications. She also has responsibility for the Institute’s marketing and PR activities. | corinne.mackle@bindt.org | ||
 | Zoe White, Publishing Manager Zoe joined the Publishing Department in July 2010 and manages the production of all Institute publications and updating of website content. | zoe.white@bindt.org | ||
| Stephanie Hepworth, Publishing Assistant Stephanie joined the Publishing Department in May 2016 and assists in the production of all Institute publications and updating of website content. | stephanie.hepworth@bindt.org | ||
| Essie King, Publishing Assistant Essie joined the Publishing Department in May 2022 and assists in the production of all Institute publications and updating of website content. | essie.king@bindt.org | ||
| Hannah Nichol, Publishing Assistant Hannah joined the Publishing Department in April 2016 and assists in the production of all Institute publications and updating of website content. | hannah.nichol@bindt.org | ||
| Jagoda Szwałek, Publishing Assistant Jagoda joined the Publishing Department in May 2023 and assists in the production of all Institute publications and updating of website content. | jagoda.szwałek@bindt.org | ||
 | Sharon Creed, Marketing & PR Manager Sharon joined the Institute in 2014 and manages the marketing and PR activities of the Institute and updating of website content. | sharon.creed@bindt.org | ||
| Puiman Chan, Marketing & PR Assistant Puiman joined the Institute in May 2022 and assists with the marketing and PR activities of the Institute and updating of website content. | puiman.chan@bindt.org | ||
| Dave King, Digital Services Coordinator Dave joined BINDT in August 2023 and is responsible for providing technical support for BINDT’s digital services, including apps and other online resources, as well as the ongoing website development project. | dave.king@bindt.org | ||
| Membership | ||||
| Name | Email | |||
 | Cindy Bailey, Membership & Registration Manager/PA to the CEO Cindy has worked for the Institute since 1996 and is responsible for the management of membership and registration activities. She also provides PA support to the CEO. | cindy.bailey@bindt.org | ||
| Elaine Gerrish, Membership & Subscriptions Administrator Elaine joined the Institute in January 1997 as Editorial and Advertising Assistant in the Publishing Department. She is now a member of the Membership Services team with a focus on the administration of the Institute’s membership scheme, book orders and subscriptions. | elaine.gerrish@bindt.org | ||
| Wendy Sterling, Membership Services Coordinator Wendy joined the Secretariat in December 2021 and supports the membership and Engineering Council registration areas. She is also involved in the promotion of the Institute to new members. | wendy.sterling@bindt.org | ||
| Events | ||||
| Name | Email | |||
 | Karen Cambridge, Head of Events & Awards Karen joined BINDT in January 2008 and is responsible for the management of all Institute events and awards. | karen.cambridge@bindt.org | ||
| | Sharon McNally, Events & Awards Assistant Sharon joined the Institute in June 2015 and is responsible for assisting the Head of Events & Awards with the organisation of all Institute events and awards. | sharon.mcnally@bindt.org | ||
| Support Services | ||||
| Name | Email | |||
 | Alicia Carroll, Quality Officer Alicia joined the Secretariat in January 2008 and was previously responsible for maintaining the workflow in the Certification Records Office. Now, as Quality Officer, she is tasked with the development and maintenance of BINDT’s business management system, covering governance, quality, GDPR, health & safety and environmental awareness. | alicia.carroll@bindt.org | ||
| Eleanor Flower, Committee Secretary Eleanor joined the Secretariat in March 2022 and provides secretarial support to the Institute's committees and working groups. | eleanor.flower@bindt.org | ||
| Tina Simons, Support Services Administrator Tina joined the Institute in September 2017. She assists with the day-to-day running of Midsummer House and coordinates contractors to ensure the smooth running of BINDT facilities. | tina.simons@bindt.org | ||
| Certification Services | ||||
| Name | Email | |||
 | Jennifer Cook, Certification Manager Jennifer joined the Certification Services Department in March 2008 and has responsibility for overseeing all operations of the PCN certification scheme, with support from the Technical and Industrial Department, reporting to the BINDT CEO and CMC. | jennifer.cook@bindt.org | ||
 | Tracy Grant, Certification Services Department Office Manager Tracy joined the Certification Services Department in June 2014 and is the secretary to UK NANDTB, ANDTBF and the OA/IA group. Tracy also provides support to the Certification Manager with the running of the department and assists in all operations. | tracy.grant@bindt.org | ||
| | Andy Kular, Lead Assessor Andy joined the Certification Services Department in 2018 as a Lead Assessor and provides auditing and technical support to the Certification Services Department. | andy.kular@bindt.org | ||
 | Tara Ashton, Senior Certification Services Department Coordinator Tara joined the Certification Services Department in January 2008 and handles BINDT AQB applications and offers guidance and support to existing BINDT AQBs. Tara also oversees the approval administration and coordinates audits for Outside/Inside Agencies, RIS 2701 and ISO 9001 clients, working closely with the BINDT Lead Assessors. | tara.ashton@bindt.org | ||
| Leanne Brown, Certification Services Department Coordinator Leanne joined the Certification Services Department in July 2013 and handles the BINDT ATO applications and offers guidance and support to existing ATOs. Leanne also oversees the approval administration and coordinates audits, working closely with the BINDT Lead Assessors. | leanne.brown@bindt.org | ||
| Amanda Cowley-Perrin, Certification Services Department Coordinator Amanda joined the Certification Services Department in February 2015 and handles the BINDT ATO applications and offers guidance and support to existing ATOs. Amanda also oversees the approval administration and coordinates audits, working closely with the BINDT Lead Assessors. | amanda.cowley-perrin@bindt.org | ||
| | Sandra Stone, CM Administrator Sandra joined the Institute in May 2022 and provides support for the CM administration activities as well as those associated with PCN CM examinations and CM working groups. | sandra.stone@bindt.org cm.admin@bindt.org | ||
| Kurt Day, CM & Examinations Assistant Kurt joined the Institute in February 2020 and provides support for the CM administration activities as well as those associated with PCN examinations and the online examinations database. | kurt.day@bindt.org | ||
| Certification Records Office | ||||
| Name | Email | |||
 | Lisa Anderson, Certification Records Office Team Leader Lisa joined the Certification Services Department in December 2012 and has responsibility for overseeing the day-to-day activities of the Certification Records Office, as well as maintaining workflow and SLAs within that department. | pcn@bindt.org | ||
 | Jess Bowers, Certification Records Office Deputy Team Leader Jess joined the Certification Services Department in October 2010 and supports the Team Leader of the Certification Records Office with workflow and SLAs. | pcn@bindt.org | ||
| Sapphire Iliff, Certification Records Office Administrator Sapphire joined the Certification Services Department in January 2019 and has responsibility for the day-to-day activities in the Certification Records Office. | pcn@bindt.org | ||
| Sue Petts, Certification Records Office Administrator Sue joined the Certification Services Department in May 2022 and has responsibility for the day-to-day activities in the Certification Records Office. | pcn@bindt.org | ||
