PFE relies on FLIR Thermal Studio to accelerate asset inspections and reporting


British inspection specialist PFE Limited uses the FLIR Thermal Studio software to accelerate site inspections and reporting and to deliver consistent reporting quality to its demanding customer base. Based in Wallasey, north-west England, PFE is a family-owned business, specialising in a wide range of inspection and reliability services for industrial customers. To provide trustworthy and repeatable reporting quality, PFE engineers make use of the latest technology on the market for vibration analysis, dynamic balancing and thermography, among other things.

The company has been using thermal imaging for more than 15 years for mechanical, electrical and process-related inspections. One of the more specialised types of inspection that PFE offers is furnace inspection, for which the company uses a FLIR Exx-Series pistol-grip 

The most tangible output that the company is offering to its customers are reports, so it speaks for itself that these need to be of a consistently high quality. PFE therefore relies on the FLIR Thermal Studio software with routing functionality from the FLIR Route Creator plugin. 

“We used to go on site for our inspections, combining the use of a thermal imaging camera with some kind of clipboard or electronic tablet,” said Jake Ford, Reliability & Mechanical Engineer at PFE. “For every asset and every image taken with our thermal camera, we used to jot down numbers and comments on a separate device. This was not only unpractical but it also took twice the time we spend on inspections today. Thanks to the introduction of the FLIR Thermal Studio software, we were able to cut our inspection 
time in half.”

The PFE team especially values the FLIR Route Creator plugin, which allows users to create pre-planned routes in FLIR Thermal Studio for their inspections. 

Routes can be downloaded to any FLIR thermal camera that has the FLIR Inspection Route on-board software and then run from the camera itself. This means inspectors no longer need to carry two separate items, which is much more practical and helps them to stay organised when surveying large or multiple locations and, above all, ensures they do not miss any assets or inspection areas.

Also, inspection routes are not always linear: PFE engineers do not always follow the same order. They often skip certain assets and need to go back and forth at different moments in time. With a simple clipboard or tablet, the risk of missing assets from inspections is much higher. When Inspection Route is active on the camera, the progress in the pre-planned route is always clearly visible and the software tells the user exactly which assets are left to inspect. “A typical furnace inspection used to take us about four hours. Now, we can easily complete it in two hours,” said Jake.

The time at the desk needed to compile the report is also significantly reduced. Thanks to FLIR Thermal Studio, users simply need to open the file that is generated by Route Creator and the images are already assigned to an asset. This makes the analysis and reporting much faster and easier.

“Desk time often used to involve working with spreadsheets or comparing thermal images with other files. This was a 
cumbersome, slow process and was prone to errors. With Thermal Studio, the reporting part has become a much cleaner, smoother and more consistent process,” said Jake. FLIR Thermal Studio enables users to post-process images in batch. This accelerates the entire process and reduces desk time significantly. “Especially with furnace inspections, there is often some post-processing involved,” Jake explained. “Obviously, hot spots are part of a furnace, so not every hot spot is problematic. This means that we often have to manipulate the image and demarcate or annotate the area of interest. We can now choose to present the images in FLIR’s UltraMax mode, rotate them and draw a square around them, all in one single batch process. Before using FLIR Thermal Studio, we needed to do this on each individual image.”

FLIR Thermal Studio also makes it easier for the PFE team to compile the detailed and vast reports that are required by some of the company’s insurance customers. 

These annual insurance reports often include hundreds of images, each of which needs to be represented on a single page. Without FLIR Thermal Studio, creating one page used to take a few minutes. With the batch process in FLIR Thermal Studio, the entire report can be set up in a matter of minutes.

“As a small business, it is super important to be conscious of our time,” concluded Jake. “We want to efficiently squeeze our time to keep all our customers happy, because customer satisfaction is our prime focus. FLIR Thermal Studio allows us to be faster on site. In terms of health and safety, that is already a plus, because the less time our inspectors need to spend near hot furnaces, the better.

More generally speaking, it also means that we can do our job in less time and be more cost-efficient compared to our competitors.”
Teledyne FLIR, a Teledyne Technologies company, is a world leader in intelligent sensing solutions for defence and industrial applications with approximately 4000 employees worldwide. Founded in 1978, the company creates advanced technologies to help professionals make better, faster decisions that help save lives and livelihoods.